Cookie Policy
How we use cookies and similar technologies on our website.
1. Introduction
This Cookie Policy explains how Bueno Leisure Limited ("Bueno Leisure," "we," "us," or "our") uses cookies and similar tracking technologies on our website at www.buenoleisure.com (the "Website"). This policy should be read alongside our Privacy Policy.
We use cookies in compliance with the Kenya Data Protection Act, 2019 and, where applicable to visitors from the EU/UK, the General Data Protection Regulation (GDPR) and the ePrivacy Directive. Non-essential cookies are only placed on your device with your informed, opt-in consent.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They help the website recognise your device and remember certain information about your visit - such as your preferences, login status, or how you navigate the site.
Cookies may be "first-party" (set by the website you are visiting) or "third-party" (set by an external service used by the website, such as an analytics provider). Cookies may also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period or until you delete them).
3. Cookie Categories
When you visit our Website, you will be presented with a cookie consent banner allowing you to manage your preferences across four categories:
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function correctly. They enable core features such as page navigation, access to secure areas, and form submissions. These cookies cannot be disabled as the Website cannot operate without them. They do not collect personal data for marketing purposes.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your browsing session | Session | First-party |
| csrf_token | Protects against cross-site request forgery | Session | First-party |
| cookie_consent | Stores your cookie consent preferences | 12 months | First-party |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting anonymous, aggregated information about page visits, traffic sources, and navigation patterns. This data helps us improve the Website's performance and user experience. These cookies are only placed with your consent.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics - distinguishes unique visitors | 24 months | Third-party (Google) |
| _ga_* | Google Analytics 4 - maintains session state | 24 months | Third-party (Google) |
| _gid | Google Analytics - distinguishes visitors (24-hour) | 24 hours | Third-party (Google) |
| _gat | Google Analytics - throttles request rate | 1 minute | Third-party (Google) |
Google Analytics: We use Google Analytics 4 to analyse Website traffic. Google Analytics uses cookies to collect anonymised data about how visitors use our site. This data is transmitted to and stored by Google on servers that may be located outside Kenya. We have enabled IP anonymisation so that your full IP address is never stored.
3.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your language preference, region, or currency selection. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some features may not function optimally.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| preferred_currency | Remembers your selected currency (KES/USD/GBP/EUR) | 12 months | First-party |
| language_pref | Remembers your language preference | 12 months | First-party |
| recently_viewed | Stores recently viewed packages or destinations | 30 days | First-party |
3.4 Marketing Cookies
These cookies are used to track visitors across websites and display advertising that is relevant to you. They may be set by our advertising partners to build a profile of your interests. These cookies are only placed with your explicit consent.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Facebook/Meta Pixel - tracks visits for ad targeting | 90 days | Third-party (Meta) |
| _fbc | Facebook/Meta - stores click identifier from Facebook ads | 90 days | Third-party (Meta) |
| IDE | Google DoubleClick - ad personalisation | 13 months | Third-party (Google) |
| NID | Google - ad personalisation and preferences | 6 months | Third-party (Google) |
Meta (Facebook/Instagram) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to deliver relevant advertisements to people who have visited our Website.
Google Ads: We may use Google Ads remarketing cookies to show relevant advertisements to visitors who have previously visited our Website.
4. Managing Your Cookie Preferences
4.1 Cookie Consent Banner
When you first visit our Website, a cookie consent banner will appear allowing you to:
- Accept All: Enable all cookie categories.
- Reject Non-Essential: Only strictly necessary cookies will be placed.
- Manage Preferences: Choose which categories to enable or disable.
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our Website.
4.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View cookies currently stored on your device
- Delete some or all cookies
- Block all cookies or only third-party cookies
- Set preferences for specific websites
Please note that disabling certain cookies may affect the functionality of our Website. If you block strictly necessary cookies, parts of the Website may not work correctly.
Instructions for managing cookies in common browsers:
- Chrome:Settings → Privacy and Security → Cookies and Other Site Data
- Safari:Preferences → Privacy → Manage Website Data
- Firefox:Options → Privacy & Security → Cookies and Site Data
- Edge:Settings → Privacy, Search, and Services → Cookies
4.3 Opt-Out Links
You can opt out of specific third-party tracking services:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Facebook/Meta: Adjust your Facebook Ad Preferences
- General opt-out: Visit Your Online Choices or the Digital Advertising Alliance
5. Other Tracking Technologies
In addition to cookies, we may use the following technologies:
- Web beacons (pixel tags): Small, transparent images embedded in emails or web pages that allow us to determine whether an email has been opened or a page visited.
- Local storage: Similar to cookies but capable of storing larger amounts of data. Used for functional purposes such as saving form progress.
- UTM parameters: URL tracking parameters used to measure the effectiveness of marketing campaigns. These do not store data on your device.
These technologies are governed by the same consent mechanisms as cookies. Non-essential tracking technologies are only deployed with your consent.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, the technologies available, or applicable legal requirements. Updated versions will be published on our Website with the revised "Last Updated" date. If we make material changes to the types of cookies used, we will re-request your consent.
7. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Bueno Leisure Limited
Nairobi, Kenya
Email: privacy@buenoleisure.com
General enquiries: info@buenoleisure.com
Website: www.buenoleisure.com
Bueno Leisure Limited - Where Every Moment Becomes an Unforgettable Experience.
